Privacy Policy
PREMIUM SUPPORT FACILITY MANAGEMENT LTD.
(شركة بريميوم سبورت فسيليتي مانجمنت المحدودة)
1. Introduction
Premium Support Facility Management Ltd. (“PSFM”, “we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
- Personal details: name, email address, phone number, company name, job title.
- Service-related details: inquiries, service requests, project information.
- Website usage data: cookies, browser type, IP address, access time, and pages visited.
3. How We Use Your Information
- Respond to inquiries and requests
- Process quotations, contracts, and service delivery
- Improve our website and user experience
- Send service updates or marketing (only if subscribed; you can opt out anytime)
4. Data Sharing & Disclosure
We do not sell or rent personal data. We may share information only with: (i) authorized PSFM staff/departments; (ii) vetted service partners under confidentiality obligations; and (iii) government or legal authorities when required by Saudi law.
5. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Communications submitted through our forms are handled using secure methods.
6. Cookies
We use cookies to enhance website performance and analytics. You can disable cookies in your browser settings at any time. Some features may not function properly without cookies.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable Saudi laws and regulations.
8. Your Rights
- Access the personal data we hold about you
- Request correction or deletion (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with competent Saudi authorities if you believe your rights are infringed
9. Third-Party Links
Our website may contain links to external websites. PSFM is not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
Email: info@premium-sa.com / info@psfm-sa.com
Phone: +966 51 050 2530 / +966 012 696 9308
Website: www.premium-sa.com