Hard FM scope
Hard FM normally includes HVAC, electrical, plumbing, mechanical, civil repair, building maintenance, and technical response tied to the building asset.
Soft FM scope
Soft FM normally includes cleaning, housekeeping, reception support, pantry support, waste handling, manpower coordination, and daily user-facing services.
Combine both with accountability
When one partner coordinates hard and soft FM, procurement teams can align service levels, reporting, response, and workforce planning more clearly.
Related PSFM Service Routes
Frequently Asked Questions
What is hard FM?
Hard FM covers technical and asset-related services such as HVAC, electrical, plumbing, civil repair, and building maintenance.
What is soft FM?
Soft FM covers user-facing support such as cleaning, housekeeping, pantry, reception support, waste handling, and manpower coordination.
Should companies combine hard and soft FM?
Combining both can improve accountability when the site requires technical maintenance and daily operational support together.
Request a PSFM Scope Review
Share the city, site type, manpower count, contract duration, and urgency so the enquiry can be routed to the right PSFM team.
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